Frequently Asked Questions — LPiNTE Remote Control Manufacturer

Below are the questions overseas buyers ask most often about ordering custom remote controls, membrane switches and LED lighting from LPiNTE. If your question is not answered here, email info@lpinte.com and we will reply within one business day.

1. What is the minimum order quantity (MOQ) for LPiNTE remote controls?

The typical MOQ is 2,000 pieces for standard remote control models, such as 10-key LED dimmer remotes and 33-key set-top-box remotes. MOQ is negotiable for first trial orders. Some LED products, such as PAR56 pool lamps, have an MOQ of 12 pieces.

2. Can LPiNTE print our logo and customize the remote control design?

Yes. LPiNTE offers full OEM/ODM services: silk-screen or laser-etched logo printing, custom key layouts (from 2 to 38 keys), rubber or silicone buttons, custom housing colors, and complete custom mold development. Standard models with a customer logo can be produced quickly using existing tooling.

3. Can LPiNTE program custom IR or RF codes?

Yes. LPiNTE programs infrared codes (including NEC-compatible and custom protocols), 433 MHz RF pairing, and Bluetooth Low Energy (BLE) remote controllers for set-top boxes, smart home systems and IoT devices.

4. How long do sampling and mass production take?

Sampling for OEM/ODM projects is prioritized and typically takes about 7 to 15 days depending on customization level. Mass production lead time is approximately one month in both peak and off season.

5. What certifications do LPiNTE products and factory have?

The factory is certified to ISO 9001 (quality management) and ISO 14001 (environmental management). Products are designed to comply with CE, RoHS and FCC requirements.

6. What warranty does LPiNTE provide?

LPiNTE provides a 3-year warranty on all of its products.

7. What payment and shipping terms does LPiNTE accept?

Payment terms: T/T, PayPal and Western Union. Incoterms accepted: FOB, CFR, CIF and EXW. Goods ship via Shenzhen Port or Hong Kong Port, and LPiNTE holds its own export license.

8. Does LPiNTE make waterproof remote controls?

Yes. LPiNTE manufactures waterproof remote controls, including remotes for waterproof mirror TVs used in bathrooms and marine environments, as well as other IP-rated designs.

9. Which products does LPiNTE manufacture?

LPiNTE manufactures infrared (IR) remote controls, aluminum remote controls, waterproof remote controls, RF 433 MHz and BLE remote controllers, membrane switch overlays, and LED lighting including PAR56 LED pool lamps, solar LED lights, COB LED modules and LED tubes. The company produces approximately 3,000,000 remote controls per year.

10. Which markets does LPiNTE export to?

Over 90% of LPiNTE's output is exported. Main markets are Europe — including Germany, France and Italy — and North America, with additional customers in South America, Eastern Europe, Southeast Asia, the Middle East and Oceania. The company has been exporting since 2005.

11. How can I contact LPiNTE for a quotation?

Email info@lpinte.com or visit https://www.lpinte.com. Send the target product type (IR, RF or BLE remote control), estimated annual quantity and any customization requirements (logo, key layout, IR codes) to receive a quotation and sample plan.